Everything you need to know about our pharmacy care, delivery, transfers and more.
MisterPharmacist™️ is a downtown Toronto-based pharmacy offering online and in-store services. We specialize in personal clear pharmacy care, prescription courier in Toronto, pickup, and personalized care designed to fit your busy lifestyle.
Click on “Create Account” or “Let’s Get Started” at the top of the website, fill out your profile, and upload your prescription(s) to get started. Providing complete information speeds up processing and minimizes delays from back-and-forth communication. If we don’t have to chase you down for the ‘basics’, getting stuff done becomes easier and faster for everyone.
We provide personal and clear pharmacy care, prescription fills, refills, same-day and emergency delivery in Toronto’s downtown core, minor ailment assessments (e.g., UTI, acid reflux, cold sores, hemorrhoids), vaccines, injections (e.g., B12, Ozempic), and both in-person and virtual pharmacist consultations.
Ask your doctor to fax your prescription to 416-593-4166, or let us handle the transfer by contacting your current pharmacy. You can also fill out our online transfer request form or reach out via phone, text, or email. Give yourself time to start this process. I would suggest at least 7 days. We need time to get the transfer done (sometimes the existing pharmacy takes its sweet time) and we may need time to contact your doctor if any refills are needed.
Book a consultation online or in-store. Our pharmacist will assess your symptoms, recommend treatment, and provide a prescription if appropriate. When completing the online form, pick the best time suited available but we my be contacting you ahead if our time permits but most information we need will be captured in the form. Make sure your OHIP card information is provided. No OHIP delays everything…. One the form /questionnaire is completed, we get an alert and start preparing the file and we reach out to you. If you require a prescription, one will be issued. You will either need to drop by for pickup or ask for a Toronto Delivery.
Yes, we use advanced encryption and privacy measures to keep your information safe. Sensitive details, like your OHIP card, are stored offline on our secure pharmacy system after initial use, ensuring minimal exposure online. We periodically cull the online information you keep to minimize the risk of a leak. So you may see sensitive information online removed once we have captured it and add it to our offline backup us servers. Even the biggest companies in the world get hacked so we won’t pretend to promise 100% security.
We deliver to most downtown Toronto areas (south of Bloor, east of Spadina, west of DVP).
• Emergency Medications: Delivered within 3 hours typically if all required information is provided (e.g., valid prescription, insurance approval). If your online patient file is complete this avoids us chasing it down when you are probably busy doing other important things.
• Refills: Orders placed by 10:45 a.m. qualify for same-day delivery; later orders are delivered the next day.
We strive our best to get you the prescription as quickly as possible but when it is not, clear timelines will be provided via SMS/Email/telephone.
Reach us by phone or text at 416-593-4000, or email us at [email protected].
Some people reach out on Instagram and other social channels but it’s not the fastest way for us to respond to important inquiries.
Yes, you can add OTC products to your prescription order. Simply send us a message or email with your request.
We accept major credit cards, e-transfers ([email protected]), and pay links we send via text or email (check your spam folder). Payments must be completed before delivery to avoid delays. In-store, we also accept debit and tap payments.
We’ll notify you as soon as possible and work to source it for same-day delivery (if ordered by 10:30 a.m.). If unavailable due to manufacturer backorders, we’ll contact your doctor for alternatives or check with other pharmacies on your behalf. Back orders are a reality in the pharmacy business. We always encourage patients to plan refills ahead.
Log into your account, click “Upload Prescription,” and follow the steps to attach a clear image (a scan is preferred). Keep your original prescription, as we’ll require it later.
We strive to deliver same-day for orders placed before 11 a.m. However, accuracy and safety take priority, so delivery guarantees are not feasible for in the pharmacy business.
We coordinate with building concierges or arrange direct handoffs. For houses and offices, someone must be available to receive the medication.
Please ensure that medications are allowed to be delivered in your building before requesting delivery. Please indicate how deliveries are safely handled at your location and indicate the details on your online file. Narcotics and Controlled Medication (like ADHD and Testosterone ) NEED a signature for hand off.