When it comes to pharmacies, finding one that offers excellent service, personalized care, and a welcoming atmosphere can make all the difference. We analyzed the top pharmacies in Toronto based on Google reviews, and here’s a comprehensive look at some of the city’s best, complete with real customer experiences. Let’s dive into the highlights of each standout pharmacy.
- MisterPharmacist™-Toronto’s Online Pharmacy – Trusted Online Pharmacy with a face!
Address: 116a Sherbourne St, Toronto, ON M5A 2R2
Rating: 5 stars
Reviews: 239
MisterPharmacist™, led by the attentive and professional Alex, has become a favorite for many in Toronto. Customers appreciate the quick turnaround time and valuable advice offered. Jana Chu describes it as her go-to pharmacy, highlighting the smooth and stress-free process. Shantha Robert loves the local, non-chain business aspect and the convenience of prescription delivery. Athena F shares a story of how Alex paused his lunch break to assist her with travel vaccine information, showcasing the exceptional customer service.
Catherine Machado says: “I am so beyond happy with the level of service I received from Alex. I have been burned before by other franchise pharmacies and Alex was a breath of fresh air. I had a prescription transferred to Mister Pharmacist on a Sunday and he quickly reached out to me (even though they were closed that day) via text to ascertain how urgently I needed my medication. He offered to fill the prescription in the event of an emergency which thankfully it wasn’t. What an absolute pleasure of an experience, I will definitely be coming back for all of my pharmalogical needs. Thanks again Alex!”
- Everest Whole Health Pharmacy
Address: 2 St Thomas St Unit 100, Toronto, ON M5S 2Z1
Rating: 5 stars
Reviews: 268
Everest Whole Health Pharmacy is renowned for its professionalism and client care. Customers like Mark Uy appreciate the thorough consultations and effective treatments, while M.E.R. praises the pharmacy for being a one-stop shop for prescriptions and vaccinations. Cristina G. highlights the knowledgeable and friendly staff, making it a highly recommended spot for reliable and caring service. Chloe says:” Sweetest pharmacy experience I’ve ever had. The staff are kind, personable, and helpful! Highly recommend coming here for a flu or covid shot”.
- Pharmasave CityPlace Pharmacy
Address: 142 Fort York Blvd, Toronto, ON M5V 0E3
Rating: 5 stars
Reviews: 129
Pharmasave CityPlace Pharmacy is celebrated for its quick and accommodating service. Gabriela Butoi shares her positive experience with the pharmacists who helped her daughter with an eye infection. Samuel Berzi appreciates the helpful staff and efficient service, while Sydney Hill recounts how the pharmacist assisted with an Amazon return, going above and beyond typical pharmacy duties. Another User says: “I was in Toronto for the Eras Tour and woke up with pink eye after the concert. I went to this location of Pharmasave and the pharmacist, Alex, was so helpful. He quickly evaluated and prescribed me what I needed. I was leaving Toronto that day and was so thankful I could get eye drops started in advance of my long travel day and flight back to the states. Honestly was a lifesaver.”
- 1ClinicRX Pharmacy
Address: 16 Yonge St, Toronto, ON M5E 2A1
Rating: 5 stars
Reviews: 21
1ClinicRX Pharmacy is known for its friendly staff and quick responses. Fidel Carrera praises the staff for their effort to get to know the customers. Victoria Khajavi shares a heartfelt story of how Dr. Nasser provided compassionate care when she needed antiviral medication. STB66 appreciates the accommodating staff who ensure customers don’t go without necessary medications.
- Pharmasave Hui’s Pharmacy
Address: 280 Spadina Ave., Toronto, ON M5T 3A5
Rating: 5 stars
Reviews:11
Pharmasave Hui’s Pharmacy stands out for its seamless and friendly service. Sahil J recounts a painless flu shot experience, while Steven Pitucci appreciates the knowledgeable and caring staff. Cindy Wong highlights the professional service and the convenience of home delivery for prescriptions.
- Cloud Pharmacy
Address: 55 Dundas St E, Toronto, ON M5B 1C6
Rating: 4.9 stars
Reviews: 251
Cloud Pharmacy is praised for its fast consultations and friendly service. Luis Salamanca had a quick and helpful experience, while Micelle Chen values the reliable and efficient staff. King Nou appreciated the supportive staff during a long wait, emphasizing their patience and helpfulness.
Address: 110 Harbour St, Toronto, ON M5J 0B7
Rating: 4.9 stars
Reviews: 147
HealthOne Pharmacy Toronto is known for its helpful and approachable team. Lauren McName appreciates the quick prescription readiness and friendly staff. Maitrayadhrit Phukan values the clear instructions on medication usage, while Mamun Patwary commends the consistent, patient-focused service provided by Roman.
- Medi-Place Pharmacy
Address: 622 College St, Toronto, ON M6G 1B4
Rating: 4.9 stars
Reviews: 73
Medi-Place Pharmacy is celebrated for its friendly and attentive service. Leonardo Gomes highlights the quick and supportive staff, while Anna Lapena appreciates the small, community-focused pharmacy. Monica Henriquez praises the welcoming and helpful staff, making it a highly recommended spot for anyone in the area.
- Wellmedica Bay Street
Address: 901 Bay St., Toronto, ON M5S 3K6
Rating: 4.8 stars
Reviews: 17
Wellmedica Bay Street is praised for its convenient location and fantastic customer service. Glen Stone shares a story of how the pharmacy replaced a lost tablet for free and delivered it to his door. Mohammad Basharullah commends the courteous and helpful staff, while Five-Forty (Jfly) appreciates the accommodating service for blister packs.
- eMerge Pharmacy
Address: 302 Spadina Ave. Suite 101, Toronto, ON M5T 2E7
Rating: 4.8 stars
Reviews: 11
eMerge Pharmacy is known for its caring and long-term service. While Sarah Hassan mentioned an issue with contacting the pharmacy, K praised the staff for their kindness and care. P Chaity highlights the accommodating service by Johnny, the pharmacist, making it a trusted spot for over 30 years.
Toronto’s top pharmacies are setting a high standard for customer service and community care. From quick prescription turnarounds and thorough consultations to the personal touch of knowing customers by name, these pharmacies exemplify excellence. The glowing reviews show a clear trend: people want pharmacies that are not just efficient, but also compassionate and accommodating.
What People Really Want in a 5-Star Pharmacy
- Personalized Care: Customers value pharmacists who take the time to understand their needs and provide tailored advice and solutions.
- Quick and Efficient Service: Speedy prescription fulfillment and minimal waiting times are crucial for a top-notch pharmacy experience.
- Knowledgeable Staff: A well-informed team that can answer questions and provide thorough consultations helps build trust and reliability.
- Compassionate and Friendly Interaction: Polite, patient, and empathetic service makes customers feel valued and respected.
- Convenience: Services like home delivery, quick responses to inquiries, and seamless processes for vaccinations and consultations add significant value.
- Clean and Welcoming Environment: A welcoming space that feels more personal than a typical chain drugstore enhances the overall experience.
By focusing on these elements, pharmacies can not only achieve but maintain a five-star rating, ensuring they remain a vital part of their communities. In Toronto, these pharmacies have proven that exceptional service and genuine care make all the difference.